Brand and Booking

Phone + Messaging

Studio phone number

The number you set up during Stage 3 connections.

Your default client messages

All 10 templates below are pre-filled with our defaults. Edit any of them to match your voice, or leave them as-is.

Appointment confirmation SMS

Sent automatically when a client books an appointment.

24-hour reminder SMS

1-hour reminder SMS

Appointment prep instructions SMS

Sent before the appointment with prep guidance and the pre-care link.

Appointment policy reminder SMS

Cancellation and deposit policy reminder.

Consultation confirmation SMS

Consultation 24-hour reminder SMS

Consultation prep instructions SMS

Review request SMS

Sent after the appointment when results are at their best.

Referral program description

Used in messages mentioning your referral program.

When should we send appointment reminders? (check all that apply)

Send a reminder days before the appointment 24 hours before 1 hour before 15 minutes before

Pick the timing that works for your clients. We will set up your appointment reminders to fire on the schedule you choose.

Anything specific you want sent to your clients?

Tell us exactly what you want your clients to receive: aftercare, pre-care, intake forms, post-visit surveys, anything. We will set it up.

Pre-care + Aftercare

Add instructions for each service. These will appear on your booking page and in client follow-up emails.

General Instructions

General pre-care (optional)

General prep for any service not listed above.

General aftercare (optional)

General aftercare for any service not listed above.

Links

Pre-care link (optional)

Link to a hosted pre-care PDF or webpage.

Aftercare link (optional)

Custom pre-care + aftercare sets

If you have variations beyond the standard services (for example, "Powder Brows" vs "Ombre Brows", or seasonal aftercare versions), add them here. Each set has its own name, pre-care, and aftercare. Leave blank if you do not need any.

Brand Assets

Upload your logo on the next walkthrough call. We'll size it correctly for SMS senders, email signatures, and your booking page.

Primary brand color (optional)

Your main brand color, hex code.

Secondary brand color (optional)

Optional secondary color, hex code.

Your studio's branded email

What email should we send from? e.g. hello@yourstudio.com

Studio website (optional)

Testimonials

Real client quotes for your AI bot to share when leads ask for examples.

General Testimonials

Testimonial 1 (optional)

Testimonial 2 (optional)

Testimonial 3 (optional)

Testimonial 4 (optional)

Testimonial 5 (optional)

Anything else?

Custom notes (optional)

If there's something specific you'd like us to build for you, or anything we should know that didn't fit anywhere else, drop it here.